Records Management

In addition to the need to manage your organization’s documents, there are a host of other items you need to capture, retain, organize, and access. Those items, regardless of what they consist of, can be considered “records” – customer records, correspondence records, and employee records.

Records may consist of structured data (data that has been keyed into a database) or unstructured data (the type of information you might store in columns and rows).  Regardless of the structure, properly managing records is a critical priority.

Our OpenText Records Management solutions can help you:

• Identify vital records on paper or in electronic forms;
• Evaluate existing record archives and records management programs;
• Follow strict government standards (including Dod 5015.2);
• Develop standards for the destruction and archival of records;
• Integrate archives and records management into your initiatives;
• Leverage products from the OpenText solution suite to meet specific project oragency requirements;
• Develop a migration strategy for your records.

Email Archiving

For most people, getting through each day’s email is a project in itself. The task of organizing, sorting, and offloading emails and attachments rarely, if ever, gets accomplished. The result: excess storage demands that bog down servers and users that find it hard to access information they need. 

Proper email archival can actually enable you to:

• Reduce storage costs
• Improve server performance
• Transform your email into a tangible asset

OpenText Public Sector Solutions provides consulting and implementation services for OpenText email archive and management solutions. Through electronic rules-based archiving, OpenText Public Sector Solutions can configure a system to automatically offload email content and attachments from your existing email servers to more cost-effective, secure storage media. OpenText products let you manage the high growth of email repositories while reducing storage costs and improving server performance.