Ongoing Support
OpenText Public Sector Solutions services don’t end once your system is deployed; we are with you every step of the way providing post-implementation support, help desk options, training, and emergency technical assistance. We can deliver all that is necessary to ensure the long term success of your ECM application.
Put OpenText Public Sector Solutions into your ongoing support efforts with these offerings:
- Onsite and remote administration support for OpenText products
- Direct end-user help desk support with bug tracking and toll-free telephone support
- Supplemental help desk support
- After hours emergency technical support
- Remote and onsite diagnostic and system tuning
OpenText News
- OpenText Unveils Advanced Capture Solution for Microsoft SharePoint
- OpenText Designated One of The Financial Post's 10 Best Companies to Work For in 2012
- OpenText Reports Second Quarter Fiscal 2012 Financial Results
- OpenText Becomes First Major Vendor to Achieve VERS Certification for Records Management on Microsoft SharePoint 2010
- OpenText Brings Business Process Solutions to Windows Azure
- Leading Industry Analyst Firm Positions OpenText in the Leaders Quadrant for Business Process Analysis Tools
- OpenText Web and Social Analytics Delivers Deep Insights for Online Marketers